Service Policy
We strive to complete all routine service requests within 72 hours. Unfortunately, some non-routine requests may take more than 72 hours due to the need for sub-contractor or supplier involvement. Non-routine requests are not eligible for any rent credit.
To make a maintenance request, please click here.
Examples of routine requests include the following:- kitchen appliance repairs
- heating and air conditioning
- system repairs
- plumbing repairs
- door lock repairs
but are not limited to the following:
- paint repairs
- insulation repairs
- wall covering repairs
- repairs requiring non-stock parts/supplies
- floor covering repairs