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Paying Your Rent

Rent can be paid online, by telephone, PC Banking or Building Stack, our Tenant Portal and App. To access these payment options, you will need to set up an account number. To do so, please contact your management office.

Service Policy

We strive to complete all routine service requests within 72 hours. Unfortunately, some non-routine requests may take more than 72 hours due to the need for sub-contractor or supplier involvement. Non-routine requests are not eligible for any rent credit.

Examples of routine requests include the following:

  • Kitchen appliance repairs
  • Heating and air conditioning
  • System repairs
  • Plumbing repairs
  • Door lock repairs

Examples of non-routine requests include, but are not limited to the following:

  • Paint repairs
  • Insulation Repairs
  • Wall covering repairs
  • Repairs requiring non-stock parts/supplies
  • Floor covering repairs